Conditions of Use

Detailed Description of Good and / or Services

Touchless Germcontrol (PTY) Ltd is a business in the HealthyHands industry that markets Hand Hygiene Products.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 Working days and delivery confirmed by way of booking [Order Number].

Return and Refunds Policy

The provision of goods and services by Touchless Germcontrol (PTY) Ltd is subject to availability. In cases of unavailability, Touchless Germcontrol (PTY) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

Customer Privacy Policy

Touchless Germcontrol (PTY) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

Payment Options Accepted

Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Touchless Germcontrol (PTY) Ltd bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Touchless Germcontrol (PTY) Ltd by EcoPay who are the approved payment gateway for Nedbank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to to view their security certificate and security policy.

Customer Details Separate from Card Details

Customer details will be stored by Touchless Germcontrol (PTY) Ltd separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to .

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).


Touchless Germcontrol (PTY)Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Touchless Germcontrol (PTY)Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 222 Rondebult Street Boksburg.


Touchless Germcontrol (PTY) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by a private company based in South Africa trading as Touchless Germcontrol (PTY) Ltd and with registration number 2001/000507/07 represented by P Cooper.

Export Restriction

The offering on this website is available to South African and Africa clients only.

Touchless Germcontrol (PTY) Ltd contact details

Telephonic Support: 0861 106 693 | Email